SHIPPING POLICY
A legal disclaimer
The information provided in this Shipping Policy is intended for general informational purposes only. While we strive to ensure that all details are accurate and up to date, this policy does not constitute legal advice or a binding contract between Nuré Hijab and its customers. Nuré Hijab reserves the right to update, change, or modify this policy at any time without prior notice. Customers are encouraged to review this page regularly for any changes.
By placing an order with Nuré Hijab, you agree to comply with the terms stated in this policy. If you have specific concerns or require clarification regarding shipping, delivery timelines, or related matters, we recommend contacting us directly. For legal advice related to your consumer rights or obligations, we advise consulting with a qualified legal professional.
Shipping Policy - the basics
Once we receive your order and payment, we aim to process and pack your items within 1–2 working days. Orders placed on weekends or public holidays will be processed on the next business day. After your order has been shipped, you can expect delivery within 2–5 working days. Delivery times may vary depending on courier schedules, location, and unforeseen delays (e.g., weather, festive seasons). We use trusted courier partners to deliver your orders safely. Once your parcel is shipped, we will provide a tracking number so you can monitor your delivery status online.
All hijabs are carefully packed in neat and secure packaging to ensure they arrive in perfect condition. We also use eco-conscious materials wherever possible. Nuré Hijab is not responsible for delays caused by courier services, incorrect delivery addresses provided by customers, or unclaimed parcels. However, we will do our best to assist you if problems arise during the delivery process. We currently only ship within Malaysia. For international requests, please contact us directly and we’ll see how we can help!